FAQs
Have questions? We're happy to answer!
Q
How do I prep for an organizing session?
Arrange for Childcare: Please make arrangements to have children occupied during the session. This helps us focus and ensures the safety of everyone, as we don't want to trip over kiddos.
Minimize Distractions: Try to limit distractions as much as possible. This will help us work more efficiently and effectively.
Q
Do you only service Calgary?
No, we serve all of Calgary and the surrounding areas, including Red Deer, Banff, Canmore, Cochrane, Airdrie, and Okotoks. If you're outside these areas, we're always up for a road trip and would love to assist. Please note that locations outside the Calgary city limits are subject to additional travel fees.
Q
What areas do you organize?
We organize all areas of your home! Whether it's the kitchen, bedroom, office, basement, garage, or shed, we love transforming every space. No matter the area, we’re here to help you create a functional and organized environment that suits your needs.
Q
What are your rates?
Every project is unique, so our rates vary depending on factors such as location and the number of organizers needed. We work on a project-based investment, ensuring you get the best value for your specific needs. During our initial consultation, we’ll discuss your goals and provide a detailed estimate tailored to your project
Q
How involved do I need to be in the organzing process?
Depends on the type of service. For home organizing, we usually like to have the client involved in the decluttering process to help make decisions about what to keep, donate, or discard, and we’ll collaborate on creating organizing systems that work for you. Then after we like to work our magic and share the big reveal.
Or with business organizing we work closely to start, to learn about the functions and goals of your business.
Q
What do we do with our pets?
We ask that you keep your pets in a different space during the organizing session. This helps ensure the safety of both our team and your pets, as having pets around can be a tripping hazard and may disrupt the organizing process
Q
What is your cancellation policy
We ask that you give 48 hours notice. 50% deposit will be forfeited. We will work with you to reschedule a time that works best.
Q
How can we pay for your services?
We accept all payments. Credit Card payments are subject to an additional 3% fee. E-transfers can be made payable to kristen@kristenwhite.ca
Q
Do I need to buy any organizing supplies before the session?
Not necessarily. It’s best to wait until we assess your space and needs together. However, if you already have bins, baskets, or other organizing tools, feel free to have them on hand.
Q
Should I clean my house before the organizer arrives?
No need to deep clean or tidying up. Just make sure the areas we’ll be working on are accessible.
Q
What if I feel embarrassed about the state of my home?
Don’t worry! We are here to help, not to judge. We’ve seen it all and understand that life can get messy. Our goal is to provide support and solutions
Q
How do I maintain the organization after the session?
We’ll provide you with tips and strategies to keep your space organized. Maintenance is key, and we can schedule follow-up sessions or ongoing support if needed.
Q
How are donations handled?
We can assist with sorting items for donation, recycling, or disposal. We will take your donations and drop off at various organizations in need. If you have specific charities or organizations you prefer, let us know. We will take one car load of donations, as part of your session.
Q
What if I can't fully part with an item?
It’s completely normal to feel uncertain about parting with certain items. We can set these items aside to be given to a special someone, consigned, or sold on a marketplace. Additionally, we can create a "maybe pile" for items you’re unsure about and revisit them at the end of the session. Our goal is to help you make decisions at a comfortable pace and in a way that feels right for you.
Q
Do you install shelving or any interior elements?
Yes, our team can install desks, shelves, and hang artwork. For more complex installations, we have a skilled handyperson that we can call on to assist. We aim to provide comprehensive organizing solutions, ensuring your space is functional and aesthetically pleasing. If you have specific installation needs, please let us know so we can plan accordingly.
Q
Are you insured?
Yes! We are carry liability insurance to be in homes within Alberta. Your peace of mind and the safety of your belongings are very important to us. If you have any specific questions about our insurance coverage, please feel free to ask.
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